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PRIVACY POLICY

Covesto Pty Ltd (“Errand World” or “We”) manages the information that we collect from you in accordance with all applicable privacy legislation in South Africa. This Privacy Policy describes how Errand World handles your personal information, and sets out the rights and obligations that both you and Errand World have in relation to your personal information.

By accessing www.errandworld.co.za (the “Site”) you accept and agree to the terms and conditions of Errand World user agreement (“User Agreement”), which includes your consent to, and authorization of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under Errand World terms and conditions of use, you must not use the Site if you are under 18 years old.

1. Collection and Use of Your Personal Information Errand World provides a unique, innovative, community-based online community marketplace. A failure by you to provide information requested by us may mean that we are unable to provide some or all of our services to you.

Errand World collects personal information when you register with Errand World. This may include, but is not limited to, your name, address, phone number, contact details, Identity Number, gender, credit card and account details and skills (abilities). We might also give you the option of providing a photo or video to be associated with your Errand World username. If your personal details change, it is your responsibility to update your Errand World account with those changes, so that we can keep our records complete, accurate and up to date.

You are not anonymous to us when you log into the Site or post any content (including errands, items to be supplied, bids, comments or reviews) on the Site or any associated forum. To enable us to improve our existing services and to create new service features, Errand World may collect, and share with other users and service providers on Errand World, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site, the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.

When you:
Use the Site to post an errand or make a bid, or comment on a bid, or make a review on other users; Or Otherwise communicate in a public forum on the Site,

Your name, picture and all the material that you post is visible to other Errand World users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. Errand World does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the Site.

Errand World may also receive and record information from your internet browser and computer, including IP addresses, cookies , software and hardware attributes and your page requests. In addition to data collected from your submissions, we may also collect data on your internet behaviour from Facebook, other social media sites, and other services. If you use a location- enabled Errand World service, we may collect and process information about your actual location (for example, GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location.

Errand World may use the information collected by it to provide the Errand World Services, including (but not limited to):

Identification and authentication;
To protect Errand World and the users of the Site;
To customise the content and any advertising displayed on the Site;
To provide, maintain, protect and improve our services;
Providing your information to a user with whom you have or had a contract facilitated by Errand World;
As required by law, order of a court, tribunal or regulator or if Errand World reasonably believes that the use or disclosure of the information is reasonably necessary for enforcement related activities;
To develop new service features;
To ensure that Errand World receives payment of the fees due to it;
To contact you (for example, to inform you about upcoming changes or improvements to our services);
To conduct research; To permit content on the Site (such as postings or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant;
To expand our user base;
To develop our relationships with affiliate service providers;
To provide or arrange internal or external verification services obtained by you via the Site; and
To generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, We may show advertisers or investors trends relating to the general use of Errand world’s services).

Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to Errand World, and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact Errand World, We may keep a record of the communication(s) between you and Errand World to help resolve any issues you might have. If other user(s) of the Site already have your username (or other information identifying you), and you have chosen to upload a photo or other personal information to your Errand World account, We may show those user(s) that personal information.

Registration Information, Account Information, Activities Information, Event Information and Browsing Information generally relate to business entities It is mandatory for users of the Site to provide certain categories of Personal Data (as specified at the time of collection). In the event that users do not provide any or sufficient information marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.

In certain circumstances we will use your email address to administer our User Agreement (for example, we may notify you of a breach, or action a request for a Take Down Notice in response to a claim of copyright infringement).

If We collect, use or disclose any information from you that is not personal information, but is sensitive information (such as information relating to police checks conducted on users of the Site), then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.

If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes:

  1. Verify your identity
  2. Verifying your eligibility to register as a user of the Site;
  3. Processing your registration as a user, providing you with a log-in ID for the Site and maintaining and managing your registration;
  4. Providing you with customer service and responding to your queries, feedback, claims or disputes;
  5. To facilitate communication between buyers and sellers on the Site and processing your transactions on the Site;
  6. Performing research or statistical analysis in order to improve the content and layout of the Sites, to improve our product offerings and services and for marketing and promotional purposes;
  7. if you voluntarily submit any information to the Sites for publication on the Site through the publishing tools, including but not limited to, User Profile and any discussion forum, then you are deemed to have given consent to the publication of such information on errandworld.co.za ("Voluntary Information"); and
  8. Making such disclosures as may be required for any of the above purposes or as required by law, regulations and guidelines or in respect of any investigations, claims or potential claims brought on or against us.

We use "cookies" to store specific information about you and track your visits to the Sites. It is not uncommon for websites to use cookies to enhance identification of their users.

A "cookie" is a small amount of data that is sent to your browser and stored on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access the Sites using a computer. If you do not de-activate or erase the cookie, each time you use the same computer to access the Sites, our web servers will be notified of your visit to the Sites and in turn we may have knowledge of your visit and the pattern of your usage.

Generally, we use cookies to identify you and enable us to i) access your Registration Information or Account Information so you do not have to re-enter it; ii) gather statistical information about usage by users; iii) research visiting patterns and help target advertisements based on user interests; iv) assist our partners to track user visits to the Sites and process orders; and v) track progress and participation in promotions.

You can determine if and how a cookie will be accepted by configuring the browser which is installed in the computer you are using to access the Sites. If you choose, you can change those configurations. By setting your preferences in the browser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re- enter information on the Sites more often and certain features of the Sites may be unavailable.

MINORS

The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact our Legal Department at the address set out in paragraph D above to remove the information.

SECURITY MEASURES

We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold. For registered users of the Sites, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to Errand World.

Errand World may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Errand world's user base, and to improve Errand World's services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your Errand World account with your Facebook profile).

You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Errand World's services), or to indicate when a cookie is being set by Errand World, the Errand World Services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain Errand World features.

2. Protecting and Maintaining Personal Information

Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information We hold about you from unauthorized access, use and disclosure, however We cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, We cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.

3. Third Parties

The Site may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and Skrill, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance Skrill payment system, or use any services obtained from third party service providers via the Site that requires you to provide personal information (including sensitive information if relevant) directly to such third parties (for instance third party verification providers), note that they have their own privacy policies.

If you use our Site to link to another site, or use a service obtained from a third party service provider via the Site, you will be subject to that site's or third party's terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such sites.

Errand World does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other than Errand World, including any user of the Site, the operators of any website to which the Site links, or third party service providers to whom you directly provide your personal information (including sensitive information if relevant) to.

If Errand World is involved in a merger, acquisition or asset sale, We will give affected users of the Site notice before their personal information is transferred to another entity or becomes subject to a different privacy policy.

For the avoidance of doubt, if you use any verification services made available by Errand World via its Site, that is not performed by Errand World but a third party verification provider, then any personal information (including sensitive information if relevant) that you provide as required by that third party in order to perform its verification services, will be collected directly by the relevant third party verification provider and will not be collected, handled, stored or otherwise used by Errand World. Errand World will only receive your verification status from the third party verification provider (for example, 'accepted') in order to issue any relevant Verification Badge on the Site. The use and handling of personal information (including sensitive information if relevant) remains the responsibility of the third party verification provider under its own privacy policy.

4. Marketing

When you register on the Site you may be given the opportunity to elect ("opt-in") to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers ("Marketing Material"), via your Errand World account, personal e-mail address, post or telephone. If you conclude a transaction on the Site, you may also be given the opportunity to opt- in to receive Marketing Material from Errand and our valued affiliate service providers. Once you opt-in to receive Marketing Material, You may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on the Site, choose 'Settings', then 'Alerts' and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that We send you, or you can request an opt-out by emailing Errand World using the contact information provided on the Site. If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways.

Errand World may contact you as the result of a referral by another user of the Site who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of Errand world's referral system by emailing Errand World using the contact information provided on the Site.

Errand World uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Marketing Errand World and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to the Errand World website. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

5. Administrative Communications

Errand World reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from Errand World you must close down your Errand World account.

6. Accessing Personal Information We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:

We are legally permitted or required to deny you access to, and/ or to retain, the information; or you make request(s) that are unreasonably repetitive, require Errand World to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.

If you wish to access the personal information we hold about you, or to delete your Errand World account, you should contact us.

We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.

7. Privacy Concerns

If you have concerns about how we handle your personal information or require further information, please email Errand World using the contact form provided on the Site. If you make a formal written complaint in relation to our compliance with this Privacy Policy, We will contact you to follow up on that complaint. Other than material that you voluntarily choose to post on the Site (such as posting an errand, bids and reviews on other users), the only information about you that We will post publicly is your Errand World public profile.

Errand World may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). Errand World will send notification of any such modification to your Errand World account and/or your registered email address. You should check that account regularly. errandworld.co.za. copyright 2017-2018 All rights reserved.

Copyright Errand World 2018 - 2019